Terms of Service

1.Eligibility and Accounts

• You must be at least 13 years old and otherwise legally able to agree to these Terms. If you are under the age of majority where you live, you represent that your parent or guardian has reviewed and agreed to these Terms.
• You must provide accurate account and profile information and keep it reasonably up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• Certain sign-up flows may require a supported school or college email domain. Access may be limited or denied for unsupported domains or communities.

2.Using the Service

• You may use the Service only for lawful, personal, and community-related purposes permitted by these Terms and applicable law.
• We may add, remove, suspend, or change features at any time, including feeds, messaging, groups, events, jobs, notifications, the AI assistant, or experimental features.
• We may set or enforce reasonable limits on storage, content, accounts, or feature availability to protect the Service and our users.

3.User Content and License

• You grant us and our service providers a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, process, adapt, display, transmit, distribute, moderate, and format your User Content solely as needed to operate, secure, improve, and support the Service.
• You represent and warrant that you have the rights necessary to submit your User Content and to grant this license, and that your User Content does not violate law, intellectual-property or privacy rights, or these Terms.
• This license ends when your User Content is deleted from our active systems, except for content that has been shared with or copied by others, and except to the extent retention is required for legal, safety, backup, or moderation purposes.

4.Academic and Education Information

• If you upload transcripts or other academic information, you represent that you have the right to provide it and that doing so does not violate your school’s policies or any third party’s rights.
• You authorize us to store and process this information, including extracting text and course data, to power profile, recommendation, and career features you choose to use, as described in our Privacy Policy.

5.Community Rules and Acceptable Use

• Do not post, share, message, or upload content that is illegal, threatening, harassing, hateful, sexually exploitative, violent, fraudulent, misleading, invasive of privacy, or otherwise objectionable.
• Do not impersonate others, misrepresent your affiliation, or attempt to evade moderation, blocking, or safety controls.
• Do not spam, scrape, crawl, harvest data, attack, disrupt, reverse engineer, decompile, overload, or otherwise interfere with the Service or its infrastructure.
• Do not infringe copyrights, trademarks, publicity rights, or other rights belonging to others.
• Do not introduce malicious code, attempt unauthorized access, or use the Service in a way that could harm users, schools, employers, or the platform.
• Do not use the AI assistant or any feature to generate or distribute unlawful, harmful, or rights-infringing content, or to attempt to extract underlying models, prompts, or data.

6.AI and Assistant Features

7.Safety, Reporting, and Moderation

• Users may have access to in-app tools such as reporting, blocking, and muting.
• Group or conversation administrators may have additional controls over the spaces they manage.
• We are not obligated to publish or keep any particular content available.

8.Jobs, Events, External Links, and Third-Party Content

• The Service may include jobs, employers, groups, events, articles, shared links, and other third-party or user-submitted content. Some job listings are gathered automatically from external sources and applications may be completed on external sites.
• We do not guarantee the accuracy, completeness, legality, safety, or availability of third-party opportunities or external websites.
• Your interactions with employers, schools, organizations, users, or external sites are between you and those parties, and their terms and privacy policies may also apply.
• Content in the Service is provided for informational and community purposes and is not professional, employment, legal, financial, or academic advice.

9.Intellectual Property

• The Service, software, design, branding, and other non-user content are owned by us or our licensors and are protected by intellectual-property and other laws.
• Except as permitted by law or with our written permission, you may not copy, distribute, modify, sell, sublicense, or create derivative works from the Service or its non-user content.
• We welcome feedback and suggestions, and you grant us a perpetual, irrevocable, royalty-free license to use any feedback you provide without obligation to you.

10.Copyright and DMCA Policy

11.Suspension, Termination, and Account Closure

12.Disclaimers

13.Limitation of Liability

14.Indemnification

15.Changes to These Terms

16.Governing Law

17.Dispute Resolution; Binding Arbitration; Class Action Waiver

• Informal resolution first: before starting an arbitration, you agree to contact us at the email below and give us at least 30 days to resolve the dispute informally.
• Binding arbitration: except for the carve-outs below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by a recognized arbitration provider under its applicable consumer rules, before a single arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this section. The arbitration will take place in Massachusetts or, at your election, by phone, video, or written submissions where the rules allow.
• Class action waiver: disputes must be brought on an individual basis only. You and Incentive waive any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person’s claims or preside over any representative proceeding.
• Carve-outs: either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property.
• Right to opt out: you may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to the email below stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
• Severability: if the class action waiver is found unenforceable as to a particular claim, that claim will proceed in court, but the rest of this section will remain in effect.

18.Apple App Store and Platform Terms

• If you download the app from the Apple App Store, these Terms are between you and Incentive, not Apple, and Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app, and any warranty, claims, or product-liability and third-party intellectual-property claims are handled as set out in Apple’s standard licensed-application terms, to the extent applicable.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Similar terms apply where you obtain the app from Google Play or another platform, and you also agree to that platform’s applicable terms.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country, and that you are not on any U.S. Government restricted-party list.

19.Miscellaneous

• These Terms and the Privacy Policy are the entire agreement between you and Incentive regarding the Service and supersede prior agreements on that subject.
• If any provision is found unenforceable, the remaining provisions will remain in full effect.
• Our failure to enforce a provision is not a waiver of our right to do so later.
• You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• We are not liable for delays or failures caused by events beyond our reasonable control.
• We may provide notices to you through the app, by email, or by other reasonable means.

20.Contact Us